Bus News Fall 2026
Ready, Set, Ride with HSR #TransitTips
Have your fare ready: Keep your PRESTO card or fare payment method ready before your bus arrives. If you pay cash, it's exact fare only. Our drivers can't make change.
Don't rush the bus: When waiting for the bus, line up, give others space, and wait until the bus comes to a complete stop before boarding. If the ramp is needed, leave room for it to be lowered, then board one at a time.
We know that GPS tags are handy, but our bus maintenance and storage buildings are not open to the public. Please contact HSR Customer Service for information on how and where to pick up your lost item.
Hidden Disabilities Sunflower
HSR proudly supports the Hidden Disabilities Sunflower program.
Customers who choose to wear a Sunflower lanyard or wristband can discreetly indicate they may need additional support while using transit. Wearing a Sunflower is always a personal choice, and customers never need to explain or disclose their disability.
Learn more at hamilton.ca/sunflower
Need a closer stop at night?
HSR's Request Stop program allows you to exit between regular bus stops closer to your destination when travelling after 8 pm. Just remember:
- Ask your driver at least one stop in advance.
- Exit through the front doors.
- Request Stop is not available on Routes 10 B-Line or 20 A-Line.
Learn more at hamilton.ca/usingHSR
Skip the parking and take HSR to Hamilton Tiger-Cats home games
Ride HSR for free with your valid game-day ticket starting two hours before kickoff until the end of service. Routes 1 King, 2 Barton, 3 Cannon and 10 B-Line stop near Hamilton Stadium.
Free Game Day Express Shuttles are available to and from Eastgate Square, Lime Ridge Mall and University Plaza, dropping you off in the heart of the action at Hamilton Stadium, concourse entrance.
Visit hamilton.ca/ticats for Shuttle Schedules
Speak Up. Speak Out.
Fare Assist
Hamilton residents with household incomes below the Low-Income Measure qualify for a 50% Fare Assist discount on single-ride PRESTO fares for themselves and their family. Eligibility is based on Total Household Income, regardless of income source.
Who’s eligible? You may qualify for discounted fares on HSR if:
- You’re receiving Ontario Works or ODSP, Canada Pension Plan disability benefit (CPP Disability), Employment Insurance (EI), or the payments from Workplace Safety and Insurance Board (WSIB)
- Your household income is below the Low-Income Measure
- You’re a recent refugee or newcomer to Canada
- Applying online is the easiest and quickest way to submit your application.
What is Trans-Cab?
Trans-Cab is a shared-ride taxi service between the HSR and Blue Line Taxi available to all passengers. This service is offered in parts of Glanbrook and Stoney Creek where buses do not currently provide service.
An additional $0.50 premium applies to trips taken using the Trans-Cab service.
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